Anew Resort White River Mbombela

I just checked out of this resort this morning. I thought it was a nice property with a spa and pool. I was leery about going there due to reviews on this site. My room was very large and modern plus had all the bathroom amenities that others say are not provided. It also had a balcony, safe, refrigerator and coffee/tea bar with a kettle. I was here with Exoticca for the safari tour. I also went into a few rooms of other travelers and they were all nice and updated. The one couple had a suite behind the reception area. The 3 buffet dinners which were provided on the tour at the resort were very tasty. We had a breakfast buffet this morning and it was good as well. All of the staff at the restaurant and bar were extremely friendly and courteous. They also provided breakfast boxes on our safari days and they were yummy as well and I am a picky eater. My birthday was on the first night we were there and the tour guide must have told the staff. They all sang to me in Afrikaans and English and gave me a piece of cake. So special. The young man at the reception was always cheerful and very helpful. Now the best part…the spa. Pinky was the name of my therapist and she stayed after hours 2 nights so I could have treatments after the safari. The first visit I had a 60 minute deep tissue massage for $37USD. The next day, I had 30 minute body scrub, 30 minute body wrap and a 90 minute anti aging facial - all for $82USD. I recommended her to others on my tour and they loved her services too. I would highly recommend this resort. Thanks to all the staff for your kindness and hospitality.

We really enjoyed this property- a bit needed updating but the staff were exceptional . We were here as part of our Exotica trip and the Kruger safari days. The evening buffet was perfect after a long long day. We wished the weather had been better so we could have enjoyed the lush green grounds. You will not be disappointed with this property!

Big complex and all you need . It's been bought out and upgrades are being put in place. Sports facilities there if you have the energy. 45 mins from Kruger national park. Good midway point for Kruger.

Large, conference style property. Other reviews complained about rooms - they were large & updated (showers were not). Walking to & from meals was problematic for my elder parents: brick lots in disrepair & dark. Staff supported them with a wheelchair which was very helpful. Close to Kruger, but imagine many other options.

This is a clean, safe, and reasonably comfortable place to rest your head. We stayed here as the location chosen by our travel organizer (Exoticca) for our stay during 2 days on safari in Kruger National Park. The property is aged and not fancy, but again, it is clean and sufficient. Bathroom provisions are minimal, so if face cloths, shampoo, mouthwash, hairdryers, etc, are necessary for your comfort, it would be important to bring your own if you choose this accommodation. All of the staff we interacted with were efficient with their work. Several went above and beyond in terms of customer service - including Alfred in the bar and Lunghi in the restaurant. The grounds are well maintained, with many pretty spots to sit and enjoy the outdoors. Overall, I can say that I would return and would recommend this hotel to any traveler desiring a moderate and modest place to stay in this area.

The room was decrepit. Dirty. Dark. Disappointing. The tile on the shower floor is buckled and sloped, making it slick and dangerous when water pools. The shower walls are full of visible mold. The sheets and comforter had brown dirt between them, and when I asked for clean sheets they were just tossed on my suitcase. Some days I had soap; other days they took it and didn’t replace it. The doors are falling apart, with chunks missing. The sliding glass door on the first floor has no safety dowel rod. I’ve traveled the world, including a number of rural areas in countries such as Honduras, and never stayed in a worse place. That being said, the dining staff was so very kind, and the food was wonderful. The grounds were lovely too, lush and well kept. But the rooms need to be bulldozed and built over.